Smart mobility

System maintenance

Quality maintenance is achieved through effective processes and technical expertise in systems.

Nodeonin ylläpitotiimiä.
Monitorihuone, jossa lukuisilla monitoreilla näkyy erilaista reaaliaikaista dataa.

Maintenance ensures the functionality of systems

Smart mobility systems play a critical role in traffic safety, so it’s essential to respond to disruptions as quickly as possible.

Predictive maintenance helps minimize disruptions before they occur. When issues do arise, expertise and well-designed processes are key to restoring functionality swiftly. Keeping documents up to date is the most cost-effective way to ensure operational efficiency.

Solid expertise drives maintenance excellence

Nodeon has decades of experience in the design, implementation, and maintenance of traffic control and management systems. This ensures high-quality maintenance of the systems and quick recovery from disruptions.

We are responsible for the maintenance of about half of the most critical traffic control systems in tunnels and highways managed by the Finnish government. In cities, we oversee the maintenance of traffic systems and related data warehouse solutions, cloud services, and communication networks.

  • Intelligent Mobility Systems for Roads, Seas, and Railways
  • Traffic Control Systems
  • Technical Systems for Tunnels
  • Industrial Automation Systems
  • Power Distribution
  • HVAC, Telecom, and Security Systems
  • Smart Lighting
  • Smart City Solutions
  • Urban Street-side Technologies Integrated with Communication Networks and Systems
  • Cloud-Based Software Solutions
  • Interfaces Between Software and Hardware (Integrations)
  • Mobility Measurement Systems and Associated Data Warehouses
  • Measuring Devices
Antti Muurikainen kalibroimassa mittauslaitetta

Special expertise in smart mobility solutions

Successful maintenance of smart mobility systems requires a wide range of technical expertise.

We ensure the functionality of our clients’ systems by leveraging our knowledge of the integrated technology areas: software, data warehouses, cloud solutions, edge computing, communication networks, industrial automation, power distribution, lighting, as well as HVAC, telecom, and security systems.

Henkilö työskentelee läppärillä, ympärillä leijuu incident management -aiheista dataa.

Maintenance is processes

Modern maintenance operations are guided by standardized processes. ITIL (IT Infrastructure Library) processes provide a strong foundation and a common language for maintenance activities.

Nodeon’s maintenance is strongly structured around ITIL process definitions. In case of disruptions, we respond according to the Incident Management process to recover as quickly as possible.

Our services

  • 24/7 monitoring services for technical devices and systems (real-time monitoring view also available to the customer)
  • Centralized service point (SPOC, Single Point of Contact) – first response for incidents and service requests
  • Incident management procedures (restoring the system to “green” status)
  • Problem investigation and root cause analysis
  • Documentation of all incidents and service requests in the ticketing system
  • Maintenance of system documentation
  • Development services for technical systems
  • Guidance of the customer’s field service organization as part of maintenance services
  • Service hours during office hours or extended service hours on weekdays
  • Temporary 24-hour on-call service
  • Annual system condition checks and investment plans

Would you like to hear more?

Our experts are happy to discuss your needs further. Contact us!

Timo Majala

Timo Majala

+358 40 7511 790

timo.majala@nodeon.com

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